Care Agency : Philosophy
Philosophy
Built on three decades of experience, Mac Care is firmly established as one of the UK's leading healthcare staffing agencies.
Supplying care workers, qualified nurses, healthcare assistants and support workers, MAC CARE are a flexible, comprehensive staffing company meeting the needs of hospitals, nursing homes, learning disability homes, the prison service, community care and private patients.
Our prime objective is to develop lasting relationships with all of our customers. These are based on mutual respect, common goals and a joint commitment to continuous improvement in all aspects of service and value.
As a client of MAC CARE, you can be assured that we are committed to delivering a service of the highest quality. At the centre of this commitment is our focus on the issues that mean the most to you: a reliable supply of healthcare staff, trained and fully competent to carry out the work that you specify.
To this end, rigorous recruitment and selection procedures are in place to ensure that only competent and appropriate staff are appointed. These staff, once through their formal face-to-face interview, attend a mandatory systematic induction programme, during which they receive the opportunities for training and development.
Furthermore, because staff normally work independently, MAC CARE provide a formal framework of supervision that supports staff in their role (throughout their career lives with us), enabling them to work confidently in the service users own home, ward or other locale.
At MAC CARE we recognise the importance of attracting, vetting and selecting the right workers whilst achieving the standards set out by the The Commission for Social Care Inspection (England) - the Industry's Governing Body for the supply of Nurses & Healthcare Workers throughout the UK - in addition to meeting our clients specifications.
